A calm reception, even on a fully booked day.
Clients scan a QR code at reception, get a token and follow their turn on their own phone - so they can relax in the lounge or finish changing instead of hovering at the desk. Your team calls the next room from one screen.
Create it now, claim it later. One queue is free for as long as you want it.
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A spa runs several treatment rooms at once - massage, facials, nails - each finishing on its own schedule, so a single reception line doesn't reflect which room a client is actually waiting for or how ready it is.
Several rooms, one reception desk
Unlike a salon chair, a spa treatment room often needs resetting between clients - fresh linens, a reset diffuser, a few quiet minutes. A reception desk juggling several rooms at once, each on a different schedule, has no easy way to tell a waiting client how close their specific room actually is, and the hushed atmosphere makes calling out names feel out of place.
Where a digital token helps.
A client checks in
Reception notes the treatment and adds a token to the right room's queue, so the desk stays calm instead of fielding repeated "is my room ready?" questions.
They relax while they wait
Clients check their live position on their phone instead of watching the desk, and can opt in to a quiet push for when their room's ready.
Their room is ready
Staff call the next token, so a client is guided in right as the room's been reset, without a name being called across a quiet lounge.
No fixed screen needed at every door.
Each treatment room or service type can run its own queue with its own QR code, so a client waiting for a massage isn't mixed into the facial room's line. A TV or monitor in the lounge is optional, and the staff screen runs on a phone or tablet.
Qrua does not ask clients for a name, phone number or email to get a token, and staff can add a token for a client who has no phone.
Start in one click. Claim it to manage it.
Share your QR code
Put the QR code at reception. Clients scan it after checking in and follow their place in line from the lounge or wherever they wait.
Claim it to manage it
Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.
Open the display and call
Put the display on a TV or monitor, and press Next on the staff screen to call each client.
Want the details? Read the step-by-step setup guide.
A full reception setup, free.
One queue with up to 10 tokens a day, no credit card required. That's enough for most single-room or single-service spas: the client page, staff screen and one display, with unlimited staff.
Need a separate queue for each treatment room, or more than 10 tokens a day? Pro is coming after Beta. See the plans.