Beta
Queue management for cafes and counters

A simple queue for a busy counter.

Customers scan a QR code at the counter, get a token and follow their turn on their own phone. Nobody has to crowd the till. Your team calls the next token from one screen.

Create it now, claim it later. One queue is free for as long as you want it.

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In short

A queue system for a cafe or counter replaces the crowd at the till and the shouted number. Customers get a digital token on their phone, see how far along the queue is, and staff call each token in turn.

What is Qrua?

Qrua is QR code queue management for businesses where customers wait their turn. Customers scan a QR code, get a token and follow their position live on their own phone, with no app to install. Owners run the queue from a simple staff screen and show it on a TV or monitor.

A busy lunch rush

Where a digital token helps.

Customers arrive

A QR code on the door or at the counter gives each customer a token. Or staff add the token themselves, once the order is taken and paid for. No paper tickets to hand out and no names to shout.

Customers wait

Customers see their position on their phone. They can find a seat or wait outside, and opt in to a push when their turn is near, so the counter stays clear.

The team calls the next token

Whoever is free calls the next token from the staff screen. Skips and no-shows are handled there too, and several staff members can work on the same queue.

Your counter, your look

A display that fits the cafe.

Put the display on a TV or monitor so everyone can see who is up next. Custom display themes are included in the Free plan, so the screen can match the cafe.

Qrua does not ask customers for a name, phone number or email to get a token, and staff can add a token for a customer who has no phone.

Set up

Start in one click. Claim it to manage it.

1

Create a queue

One click and your queue is live. No account and no credit card.

2

Put the QR code at the counter

Print or show the QR code at the door or counter. Customers scan it, join the queue and see their place in line.

3

Claim it to manage it

Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.

4

Open the display and call

Put the display on a TV or monitor, and press Next on the staff screen to call each customer.

Want the details? Read the step-by-step setup guide.

Free plan

Everything in one free plan.

One queue with up to 10 tokens a day, no credit card required. The customer view, staff screen and display are all included, with unlimited staff and displays.

Need more than one queue or more than 10 tokens a day? Pro is coming after Beta. See the plans.

Questions from cafes and counters

Can customers step away while they wait?
Yes. Customers scan the QR code, get a token and follow their position live on their phone. They can opt in to a mobile push when their turn is near.
Does Qrua take orders or payments?
Qrua manages the queue and does not process orders or payments. Staff take the order and payment as they do today, then add the token to the queue once that is done, and call it when it is the customer's turn.
Do I need a screen behind the counter?
No. A phone or computer runs the staff screen. A TV or monitor is optional, and it shows tokens for everyone to see.
Can more than one person serve from the same queue?
Yes. Several staff members can work on the same queue, and the Free plan includes unlimited staff.
Do customers have to give a name or number?
No. Qrua does not ask for a name, phone number or email to get a token. Staff can also add a token for a customer who has no phone.

See your queue working in one click.

Queue → QR → Live. No sales call, no credit card required.

Create a queue nowNo account needed

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