High-volume document services, with order visitors can trust.
Applicants scan a QR code at check-in, get a token and follow their turn on their own phone - so a packed waiting room doesn't feel like the only way to hold a place. Your staff call the next applicant from one screen, per counter or service.
Create it now, claim it later. One queue is free for as long as you want it.
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A visa or immigration center handles high volume and strict order at the same time - applicants need to trust that the line is fair, and staff need to keep document checks, biometrics and counters from backing up into one another.
High volume, and order people have to trust
Visa and immigration centers see some of the highest-stakes queues anywhere - a missed or mishandled turn can mean a lost appointment slot or a wasted trip. A single physical line can't show applicants their position with any certainty, and staff juggling document checks, biometric capture and counter service have no easy way to separate those stages from each other.
Where a digital token helps.
An applicant checks in
A QR code at the entrance or check-in desk gets them a token for the right service, so each stage - documents, biometrics, counter - has a queue of its own.
They wait with a visible, fair order
Applicants check their live position on their phone instead of watching a crowded room, and can opt in to a push for when their turn is near.
Their turn comes up
Staff call the next token at the right counter, so the order is visible and consistent, not dependent on who's standing closest to the desk.
No fixed hardware required at every stage.
Each visa type, document stage or biometric station can run its own queue with its own QR code, so applicants aren't funneled through a single line that mixes every service together. A TV or monitor display is optional, and the staff screen runs on a phone or tablet.
Qrua does not ask applicants for a name, phone number or email to get a token, and staff can add a token for an applicant who has no phone.
Start in one click. Claim it to manage it.
Share your QR code
Put the QR code at check-in or each service desk. Applicants scan it and follow their place in line from the waiting area.
Claim it to manage it
Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.
Open the display and call
Put the display on a TV or monitor, and press Next on the staff screen to call each applicant.
Want the details? Read the step-by-step setup guide.
A full check-in setup, free.
One queue with up to 10 tokens a day, no credit card required. That's enough for a single service or counter: the applicant page, staff screen and one display, with unlimited staff.
Need separate queues for multiple services or counters, or more than 10 tokens a day? Pro is coming after Beta. See the plans.