Drop off, leave, and get called when it is ready.
Customers scan a QR code at the counter and take a token. They can leave, and get a notification on their phone when the token is called. Your team calls each token from one screen.
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A pharmacy queue system replaces the crowd at the counter and the question "is mine ready?". Customers get a digital token on their phone, and staff call each token when it is their turn or their prescription is ready.
What is Qrua?
Qrua is QR code queue management for businesses where customers wait their turn. Customers scan a QR code, get a token and follow their position live on their own phone, with no app to install. Owners run the queue from a simple staff screen and show it on a TV or monitor.
Where a digital token helps.
Customers drop off
A QR code at the counter gives each customer a token when they hand in a prescription. No paper tickets, and no names called across the shop.
Customers leave
Customers do not need to wait at the counter. They can run an errand, and opt in to a notification on their phone for when their token is called.
The team calls the token
When the prescription is ready, staff call the token from the staff screen. Skips and no-shows are handled there too, and several staff members can work on the same queue.
No personal details, nothing stored.
Qrua collects no personal details, so no prescription or patient information is stored. The display shows tokens only, so nobody reads another customer's name off the screen.
Customers without a smartphone are not left out. Staff can add a token for them.
Start in one click. Claim it to manage it.
Put the QR code at the counter
Print or show the QR code at the drop-off counter. Customers scan it, join the queue and see their place in line.
Claim it to manage it
Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.
Open the display and call
Put the display on a TV or monitor, and press Next on the staff screen to call each customer.
Want the details? Read the step-by-step setup guide.
Dedicated queues for drop-off and pickup.
On the paid plans, a pharmacy can run a dedicated queue for drop-offs and another for pickups, so simple pickups are not stuck behind longer drop-offs.
Pro is coming after Beta and is tiered by the number of queues. See the plans.