A simple token queue for your branch.
Customers scan a QR code at the door and get a token on their own phone. No ticket kiosk and no integration with your banking systems. Your team calls each token from one screen.
Create it now, claim it later. No credit card required.
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A branch queue system replaces the paper ticket and the crowded lobby. Customers get a digital token on their phone, see how far along the queue is, and staff call each token in turn.
What is Qrua?
Qrua is QR code queue management for businesses where customers wait their turn. Customers scan a QR code, get a token and follow their position live on their own phone, with no app to install. Owners run the queue from a simple staff screen and show it on a TV or monitor.
Where a digital token helps.
Customers arrive
A QR code at the door gives each customer a token on their phone. No ticket kiosk, and no paper slips to hand out.
Customers wait
Customers see their position on their phone, and can opt in to a notification for when their token is called, so the lobby stays clear.
The team calls the token
Tellers call the next token from the staff screen. Skips and no-shows are handled there too, and several staff members can work on the same queue.
No customer or account information.
Qrua collects no customer or account information, so no integration with your banking systems is needed. The display shows tokens only, so nobody reads another customer's name off the screen.
Customers without a smartphone are not left out. Staff can add a token for them.
Start in one click. Claim it to manage it.
Put the QR code at the door
Print or show the QR code at the branch door. Customers scan it, join the queue and see their place in line.
Claim it to manage it
Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.
Open the display and call
Put the display on a TV or monitor, and press Next on the staff screen to call each customer.
Want the details? Read the step-by-step setup guide.
One QR code, several services.
On the paid plans, a queue can have more than one service assigned, such as cash, accounts or loans. Customers scan a single QR code, select the service they need and join the line for it, handled by the staff for that service.
Pro is coming after Beta. See the plans.