A fair queue for a busy public counter.
Citizens scan a QR code at the entrance and take a token on their own phone. They follow their turn without crowding the hall, and staff call each token to a counter.
Create it now, claim it later. No credit card required.
Prefer an account first? Start Free
A public counter queue system replaces the paper token and the crowded hall. Citizens get a digital token on their phone, and staff call each token to a counter in turn.
What is Qrua?
Qrua is QR code queue management for businesses where customers wait their turn. Customers scan a QR code, get a token and follow their position live on their own phone, with no app to install. Owners run the queue from a simple staff screen and show it on a TV or monitor.
Where a digital token helps.
Citizens arrive
A QR code at the entrance gives each citizen a token on their phone. No paper token, and no standing in line just to be counted.
Citizens wait
Citizens see their position on their phone, and can opt in to a notification for when their token is called, so the hall stays clear.
The team calls the token
Staff call the next token from the staff screen, and the counter it is called to is shown on the queue and on the display. Skips and no-shows are handled there too, and several staff members can work on the same queue.
Priority customers, out of order, no names.
Staff can serve priority customers and call tokens out of order. Qrua collects no personal details, and the display shows tokens only, so nobody reads another person's name off the screen.
People without a smartphone are not left out. Staff can add a token for them.
Start in one click. Claim it to manage it.
Put the QR code at the entrance
Print or show the QR code at the entrance. Customers scan it, join the queue and see their place in line.
Claim it to manage it
Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.
Open the display and call
Put the display on a TV or monitor, and press Next on the staff screen to call each customer.
Want the details? Read the step-by-step setup guide.
One QR code, several services.
On the paid plans, a queue can have more than one service assigned, such as permits, payments or records. Customers scan a single QR code, select the service they need and join the line for it, handled by the staff for that service.
Pro is coming after Beta. See the plans.