Beta
Queue management for tattoo and piercing studios

Walk-ins without the waiting-room pile-up.

Clients scan a QR code at the counter, get a token and follow their turn on their own phone - so they can run an errand or just sit somewhere quiet instead of crowding a small waiting area. Your artists call the next consultation from one screen.

Create it now, claim it later. One queue is free for as long as you want it.

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In short

A tattoo or piercing studio's waiting area is usually small, and sessions run long and unpredictably - walk-ins end up packed into a tiny space with no idea how long a consultation or a piece in progress will take.

A small room, a long and unpredictable wait

Unlike a quick haircut, a tattoo consultation or a piercing can take anywhere from a few minutes to a couple of hours, and a studio's waiting area is rarely built to hold more than a couple of people comfortably. Walk-ins who want to see a specific artist end up standing around or crowding a small bench, with no way to know whether they're next or forty minutes out.

At the counter

Where a digital token helps.

A client checks in

Staff take down what they're after and who they'd like to see, then add a token to the queue - no need to hover by the counter.

They wait wherever's comfortable

Clients check their live position on their phone instead of sitting in a cramped waiting area, and can opt in to a push for when their artist's close to ready.

Their artist is ready

Staff call the next token, so a client walks in right as their artist finishes setting up, not a session early or a session late.

Per artist

No fixed screen needed at every station.

Each artist or piercer can run their own queue with its own QR code, so a client waiting for a specific person isn't mixed in with everyone else's line. A TV or monitor in the waiting area is optional, and the staff screen runs on a phone or tablet.

Qrua does not ask clients for a name, phone number or email to get a token, and staff can add a token for a client who has no phone.

Set up

Start in one click. Claim it to manage it.

1

Create a queue

One click and your queue is live. No account and no credit card.

2

Share your QR code

Put the QR code at the front counter. Clients scan it after checking in and follow their place in line from wherever they wait.

3

Claim it to manage it

Sign up within 7 days to manage the queue. Unclaimed queues expire after 7 days.

4

Open the display and call

Put the display on a TV or monitor, and press Next on the staff screen to call each client.

Want the details? Read the step-by-step setup guide.

Free plan

A full studio setup, free.

One queue with up to 10 tokens a day, no credit card required. That's enough for most single-artist studios: the client page, staff screen and one display, with unlimited staff.

Need a separate queue for each artist, or more than 10 tokens a day? Pro is coming after Beta. See the plans.

Questions from studios

Can walk-in clients wait outside the studio and keep their place?
Yes. Clients scan the QR code, get a token and follow their position live on their phone. They can opt in to a mobile push when their turn is near.
Can we run separate queues for each artist?
Yes. Each artist or piercer can have their own queue with its own QR code, and the Free plan includes one queue. For more than one, see Pricing - Pro, coming after Beta, will support more queues.
Do walk-ins and booked sessions get mixed up in the same line?
They don't have to. Queue behavior can be set to call whoever has waited longest, in order, or to let staff choose any waiting client themselves - useful when a booked session needs to start on time around walk-in consultations.
Do clients have to give a name, phone number or email to get a token?
No. Qrua does not ask for a name, phone number or email. Staff can also add a token for a client who has no phone.
Do we need a screen mounted at the front counter?
No. A phone or tablet runs the staff screen. A TV or monitor is optional, and it shows tokens for everyone nearby to see.

See your queue working in one click.

Queue → QR → Live. No sales call, no credit card required.

Create a queue nowNo account needed

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