Everything you need to run a walk-in queue.
From the customer's first scan to staff calling the next token to the reports you pull at the end of the month - here's what's included.
Create it now, claim it later. One queue is free for as long as you want it.
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What customers see, from scan to served.
Scan-to-join with a QR code
Customers scan a QR code with their own phone to join - no app to download, no account, no waiting room. They can walk away the moment they're in line.
Live position and wait time
Once they join, customers see their live position and an estimated wait time that updates in real time as the queue moves, not a one-time guess made at check-in.
Real-time updates, no refreshing
Position, wait estimate, being called, service completed - everything pushes to the customer's phone automatically. There's never a need to pull to refresh.
Know exactly which counter to approach
When staff call a customer, their phone and the display can show exactly which counter, window or room to go to - not just "you're being served."
Browser push notifications
Customers can opt in to a push notification the moment they're called, so they don't have to keep the queue page open or keep glancing at their phone.
No contact details collected
Customers join and are served without ever giving a name, email or phone number - just a token tied to their current session, nothing stored about who they are.
Built for the person actually running the line.
Call, skip, recall, cancel
A focused staff screen per queue with one-tap controls for the full set of day-to-day actions needed to run a live line.
Multiple staff, one shared queue
Any number of staff can be assigned to the same queue and all pull from the same shared line, so whoever's free next serves whoever's waited longest - never two separate, unfair lines.
Per-staff counter labels
Each staff member can label which counter, window or room they're currently working from, and that label follows them automatically when they call someone.
Staff accounts with per-queue permissions
Control exactly which queues each staff member can operate, so a large multi-queue business doesn't have to give everyone access to everything.
Walk-in entry
Staff can manually add a walk-in customer to the queue on their behalf - for someone without a smartphone, or who the business wants to add directly.
Multi-queue staff switching
A staff member authorized across several queues can switch between them from one screen, instead of needing a separate login or device per queue.
One QR code, routed to the right line.
One QR code, many services
Publish a single QR code listing every active service across all your queues. Customers pick the right one and get routed straight into it, instead of guessing which of several codes is theirs.
Per-service reporting
Businesses using shared-QR services get day-by-day reporting broken down by individual service, not just by queue, so you can see exactly which service is busiest or slowest.
Any TV or monitor becomes a now-serving screen.
Now-serving display
A dedicated screen shows the current token and recently-called tokens, so a whole waiting room can see progress at a glance without taking out their phones.
Simple pairing, no app needed
Open a URL, enter a short pairing code from the dashboard, and any tablet, TV or browser becomes a display screen in under a minute.
Multi-queue display cycling
One physical display can automatically cycle between several queues, useful for a business running more than one line with only one screen available.
Counter labels on the display
When a staff member sets their counter label, the display shows it alongside the now-serving token, so the whole room knows which counter to look toward.
Display capacity tied to your plan
The number of displays you can pair scales with your plan, so the feature grows sensibly with how many counters or queues you actually run.
Display theme - match your brand
Recolor the display's background, accent and text colors to match your own branding - the layout and information shown never change, only the look.
Manage every queue from one place.
Create and manage multiple queues
Run more than one queue, each with its own name, settings and staff, from one account.
No signup to create a queue
A business can get a working queue, with its own QR code, live in under a minute with zero signup - then claim it later and keep everything exactly as it was.
Simple onboarding
Signing up and creating a first queue takes only a few steps, so a new business can be live and accepting customers within minutes.
Queue settings and configuration
Each queue has its own name, token numbering style and daily customer limit, so different queues can behave differently depending on their needs.
Live queue list overview
See every queue at a glance - its current status, how busy it is today, and how many queues your plan allows.
Pause, resume, close and reset
Pause a queue for a break, resume it, close it for the day or reset it fresh - each a deliberate, one-tap action with predictable effects for anyone already waiting.
Multi-business team management
Invite and manage a team of staff accounts under one business, controlling exactly who has access and what they can do.
See how the queue is actually performing.
Queue performance analytics
See trends over any date range - customers served, average wait time, average service time, peak hours - not just today's numbers.
Per-service analytics breakdown
For businesses using shared-QR services, filter analytics down to one specific service rather than only the queue as a whole.
CSV export
Export any analytics view as a CSV file for further analysis, stakeholder reporting, or record-keeping outside the platform.
Live, and kept separate.
Real-time, everywhere
Queue position, wait time, who's being served, display status - every one of these updates instantly through a live connection, never stale by more than a moment.
Strict data isolation between businesses
Every business's queues, staff and customer activity are fully isolated from every other business on the platform, enforced at every layer.